Morgan Hunt are currently working with a national healthcare charity in their search for an interim Feedback & Complaints Officer to join on an initial 2-month temporary assignment. This is an excellent opportunity for an experienced complaints professional to take ownership of an organisation-wide feedback and complaints process, ensuring cases are managed efficiently while helping drive service improvement through effective analysis and organisational learning.This role will suit someone who can quickly familiarise themselves with established processes, systems and governance frameworks, enabling them to make an immediate impact. You will coordinate the end-to-end management of external feedback and complaint ...
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